OUR SHOWS ARE FOR EVERYONE!

BOOKING ACCESS TICKETS

You can book tickets online or by visiting or calling Weston Museum.

The main house has four dedicated Wheelchair spaces in Row A. These are blue padded removable seats and so can be removed or transferred into if needed. All of our wheelchair spaces have a companion seat next to them so that you don’t need to sit on your own. alternatively, if you have mobility issues, all of our seats in Row A are flat access and seats in Row B have one step up.

Unfortunately any events in our Studios/Studio Theatre do not have access and are accessed by two flights of stairs.

If you’d like to let us know of any additional requirements, would like more details about our venue or the show, or simply want to chat about your needs, please contact the theatre directly at blakehay@wsm-tc.gov.uk or call 01934 645493

COMPANION TICKET POLICY

The theatre operates mainly on a Hire basis and so companies set their own ticket prices and policies for tickets. Therefore not all shows have a companion/carers ticket, however any that do will have this advertised within the event.

FACILITIES FOR BABIES & CHILDREN

The theatre has a baby changing facility in the disabled toilet, and we are breastfeeding friendly. All children under the age of two are free of charge, unless stated otherwise, but please come to the box office on arrival for a special ‘Babes in Arms’ ticket before going into any ticketed event.

Please note that prams and pushchairs are not permitted into the main house or studio theatre unless previously agreed with the theatre, and a wheelchair space is available. These can be stored, if folded, in the theatre foyer during performances.

WHEELCHAIR ACCESS – MAIN HOUSE

The theatre has ramped access into the foyer, box office and theatre bar and level access into the main house, where up to four wheelchair users can be accommodated with seating for a friend next to you. If you purchase tickets in rows A & B these all have level access into the main house and just one step up to access row B.

WHEELCHAIR ACCESS – STUDIO/STUDIO THEATRE

Please note that there is no disabled access to the first floor studios including the Studio Theatre. These can only be accessed via two flights of stairs.

WHEELCHAIR ACCESS – THEATRE BAR

The theatre bar is fully accessible including our small courtyard that can be access through our theatre bar.

ACCESSIBLE TOILETS

There is an accessible toilet in the theatre foyer.

ASSISTANT DOGS

The theatre welcomes assistant dogs in the theatre, please let us know when you are booking that you will be bringing an assistant dog so that we can ensure we can accommodate this.

RELAXED PERFORMANCES

Relaxed Performances are open to everyone but particularly support people with additional needs. They are primarily designed to support people with autism, learning difficulties, or other sensory and communication needs by providing a more relaxed environment in which to experience a show. At a Relaxed Performance it’s OK to move around, make noise or to leave the auditorium.

For the performance itself, we make the house lights a little brighter, soften any loud and surprising noises and remove or amend any moments of audience interaction.

PROUD TO SUPPORT

We are delighted to support the Hidden Disabilities Sunflower Scheme together with Weston-super-Mare Town Council, Weston Museum, Visitor Information Centre and North Somerset Council.

The Blakehay Theatre has adopted the Hidden Disabilities Sunflower to help support and raise awareness of those living with a hidden disability. In addition to making the Sunflower lanyards available to patrons and colleagues with a hidden
disability, we’re training our staff to identify the Hidden Disabilities Sunflower, gain a deeper understanding of hidden disabilities and learn how to approach and support customers with a hidden disability.

This means that those with a hidden disability can wear a Sunflower lanyard or wristband to make their disability visible to those around them while in our theatre. Staff will help you with any support or adjustments you may need.

We are proud to be supporting people with disabilities that may not be so obvious to the casual observer. Many people with a disability use or carry something – whether that’s a wheelchair, guide dog, hearing aid or white cane – that visibly indicates what the disability might be. But other disabilities, such as autism, dementia, mental health issues or learning difficulties, are not so obvious. Under the Hidden Disability Sunflower scheme, people with such disabilities can choose to wear a lanyard bearing a sunflower logo as a subtle way of letting others know that they may require additional support, assistance or a bit more time.

Find out more about the Sunflower at hiddendisabilitiesstore.com
#wearthesunflower #hiddendisabilities #inclusion #BeKind

Alzheimer’s Society’s Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia. It aims to transform the way the nation thinks, acts and talks about the condition.

Too many people affected by dementia feel that society fails to understand the condition they live with. Dementia Friends help by raising awareness and understanding, so that people living with dementia can continue to live in the way they want.

So our staff have signed up to be a Dementia Friend to make your time at the Blakehay Theatre a supportive and enjoyable one.

A Dementia Friend is somebody that learns about dementia so they can help their community. Dementia Friends help people living with dementia by taking actions – both big and small.

These actions don’t have to be time-consuming. From visiting someone you know with dementia to being more patient in a shop queue, every action counts! Dementia Friends can also get involved with things like volunteering, campaigning or wearing a badge to raise awareness. If you would like to learn more then please do visit Dementia Friends.

FEEDBACK

The Blakehay Theatre is always looking for ways to improve accessibility and customer service for our guests. If you have any feedback regarding the process of booking access seats, please do let us know by emailing blakehay@wsm-tc.gov.uk