Everyone is welcome at the Blakehay and we will do whatever we can to ensure you have an enjoyable visit. Staff are always available to help, so please ask us if you need assistance especially if you are unsure in an emergency evacuation. To ensure any special requirements you have are met, we ask that all patrons who use a wheelchair or have specific seating or access requests, contact the Box Office directly.

The theatre has ramped access into the foyer and theatre bar and level access into the main house, where up to four wheelchair users can be accommodated with seating for a friend next to you. There is a fully accessible Disabled toilet in the foyer. If you purchase tickets in rows A & B these all have level access into the main house and just one step up to access row B.

Guide dogs are welcome in all parts of the theatre and we can usually ‘doggysit’ during events if required. Enquire at the Box Office when you book your seats. Unfortunately the theatre does not have a hearing loop installed.

If you do require assistance before or after the show, or during the interval, please ask a member of staff. Drinks can be bought to your seat in the auditorium or bar.

Please note that there is no disabled access to the first floor studios including the Studio Theatre.

Facilities for Babies & Children

The theatre has a baby changing facility in the disabled toilet, and we are breastfeeding friendly. All children under the age of two are free of charge, unless stated otherwise, but please come to the box office on arrival for a special ‘Babes in Arms’ ticket before going into any ticketed event.

Please note that prams and pushchairs are not permitted into the main house or studio theatre unless previously agreed with the theatre, and a wheelchair space is available. These can be stored, if folded, in the theatre foyer during performances.